HOW SESSIONS WORK

 

How do I find a session near me? 

Look at the list of sessions open and enrolling under 'OTB SESSIONS".  If there is a session that you would like to join, please see "Field Registration" (same area/left margin).  Scroll down to find the class you want, and click on "Sign Up Now".  Then, just follow the prompts.  If you have questions, please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , or call (818) 348-PLAY.

 

How long are the sessions/classes?

Sessions are 8 weeks long, classes are 1 hour.  One free make-up class is offered at our Woodland Hills center location, or at an age appropriate field session near you.

 

Can I come try out a class before sigining up for a membership or a field session?

Yes - we strongly recommend that you do!.  We are aware that our program is not for eveyone.  Unfortunatley, we do not offer free demo or trial classes, but you are welcome to come and attend one class and then decide how you would like to proceed.  Field sessions require 6 students to launch, and have a maximum of 10 students per session (may be less is there are space issues/restrictions).  Participants signing up for the whole session have priority with spacing in class.  People attending on Day Passes can only sign up after we have reached our minumum of six students for the session.  This option is available online.  To sign up for just a Day Pass, go to "Field Registration" (left margin of the honepage), scroll down to find the class you want, and click "Sign Up Now".  Then follow the prompts for payment.  The system will offer the option to pay for just one class.

 

What if we want to particiapte in a session but will miss a few classes due to traveling, etc.?

You may start mid-way through a session if there is space, by paying for day passes. This is done online, and described above.  Some people don't understand why a prorated class fee is $21.87 and a normal Day Pass is $22.  The reason is because we don't feel comfortable penalizing people who cannot come up with the entire session fee up front, or who cannot commit to a whole session.  However, to launch any class we need a minimum of 6 families signed up.  If Erica or Octavia teach, we need 8 families.

 

What if I cannot attend the make-up class due to scheduling, etc.?

We allow you to attend a make-up class at the OTB Center within 60 days.  You will need to email " This e-mail address is being protected from spam bots, you need JavaScript enabled to view it " to let us know what class(es) you plan on attending and then we will register you.  Please note that make-ups should be scheduled after your current session has concluded.

 

What does it take to start a group/session?

We must have five members/families signed on for the session to launch (excluding your host - five enrolled families; six families total).  After the five core members and a host have signed up, the session will start.  People joining on a pro-rated fee and Day Passes (people paying per class) may then join the session as well. Additionally, please make sure to read "Host Information" and "Start Your Own Group" on the site under the top menu item entitled "Program Information".  People on scholarships or using class credits do not count in the core 6 participants.  Email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with your request to start a new group.  We need the day of the week and the time of day that you would like to hold your class, as well as the agre of the infants/toddlers and your city (location).  Then, we find a teacher!  We usually have a wait list of new groups, so be aware this may take some time.

 

Can I use my Center class credit(s) toward a field session?

Class credits received from Center Monthly Memberships or Center Day Passes may not be used for field sessions (apples & oranges!).  Field class/session credits may not be used for Center classes, however, they may be used for future field classes.  Those using credits cannot be counted in the core six required to start any session. There are no exceptions.

 

What if we signed up for a session but we don't have our core six members yet to start?

Then your session start date will be pushed up by a week until we get all six core members in place.  Please note that sometimes it takes a while to recruit for a new class.  Delays should be expected for new sessions.  Refunds are not issued for this reason.  If you decide you cannot wait for your session to fill/commence, we will offer you a full credit for future OTB classes, retail, etc.  

 

What's the deal with Refunds?

We do not offer refunds for any reason.  Class credits may be offered if approved.  OTB Credits can be used for future classes, retail, learning lectures, etc.  Don't sign up for a session if this is an issue for you and a credit for classes is not adequate.

There is no exception to the "No Refunds" policy. 

 

How will we know if your session is starting or not?

We will email you the night before (allowing the maximum amount of time for late sign-ups).  ALWAYS check your email the morning of class.  This is our only way of communication, and our emails often go out late at night. 


 

If you have any other questions about sessions that may not be addressed here, please feel free to contact us at

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or (818) 348-PLAY (7529) and we will be happy to assist you.