|HOW SESSIONS WORK|
How do I find a session near me?
How long are the sessions/classes?
Sessions are 8 weeks long, classes are 1 hour. One free make-up class is offered at our Woodland Hills center location, or at an age appropriate field session near you.
Can I come try out a class before sigining up for a membership or a field session?
Yes - we strongly recommend that you do!. We are aware that our program is not for eveyone. Unfortunatley, we do not offer free demo or trial classes, but you are welcome to come and attend one class and then decide how you would like to proceed. Field sessions require 6 students to launch, and have a maximum of 10 students per session (may be less is there are space issues/restrictions). Participants signing up for the whole session have priority with spacing in class. People attending on Day Passes can only sign up after we have reached our minumum of six students for the session. This option is available online. To sign up for just a Day Pass, go to "Field Registration" (left margin of the honepage), scroll down to find the class you want, and click "Sign Up Now". Then follow the prompts for payment. The system will offer the option to pay for just one class.
What if we want to particiapte in a session but will miss a few classes due to traveling, etc.?
You may start mid-way through a session if there is space, by paying for day passes. This is done online, and described above. Some people don't understand why a prorated class fee is $21.87 and a normal Day Pass is $22. The reason is because we don't feel comfortable penalizing people who cannot come up with the entire session fee up front, or who cannot commit to a whole session. However, to launch any class we need a minimum of 6 families signed up. If Erica or Octavia teach, we need 8 families.
What if I cannot attend the make-up class due to scheduling, etc.?
What does it take to start a group/session?
Can I use my Center class credit(s) toward a field session?
Class credits received from Center Monthly Memberships or Center Day Passes may not be used for field sessions (apples & oranges!). Field class/session credits may not be used for Center classes, however, they may be used for future field classes. Those using credits cannot be counted in the core six required to start any session. There are no exceptions.
What if we signed up for a session but we don't have our core six members yet to start?
Then your session start date will be pushed up by a week until we get all six core members in place. Please note that sometimes it takes a while to recruit for a new class. Delays should be expected for new sessions. Refunds are not issued for this reason. If you decide you cannot wait for your session to fill/commence, we will offer you a full credit for future OTB classes, retail, etc.
What's the deal with Refunds?
We do not offer refunds for any reason. Class credits may be offered if approved. OTB Credits can be used for future classes, retail, learning lectures, etc. Don't sign up for a session if this is an issue for you and a credit for classes is not adequate.
There is no exception to the "No Refunds" policy.
How will we know if your session is starting or not?
We will email you the night before (allowing the maximum amount of time for late sign-ups). ALWAYS check your email the morning of class. This is our only way of communication, and our emails often go out late at night.
If you have any other questions about sessions that may not be addressed here, please feel free to contact us at